Reporting to our DEL General Managers, as our Coordinator you’ll be a critical person in the efficient and effective delivery of operations for Daffodil Enterprises.

Hours: 20 per week part-time

About us:

The Cancer Society’s mission is to improve community well-being by reducing the incidence and impact of cancer throughout Aotearoa. Our Strategic Plan and Equity Charter bring focus on overcoming the inequalities relating to prevention, care and survivorship facing Māori, Pasifika and other minority groups throughout New Zealand.  

Daffodil Enterprises Limited (DEL) is the commercial business arm of the Cancer Society.  We sell, market and distribute UV protective products such as branded sunscreen and hats, and provide support resources for people and whānau dealing with traumatic and challenging life events through our Support Crew service.

 

About the role:

Reporting to our DEL General Managers, as our Coordinator you’ll be a critical person in the efficient and effective delivery of operations for Daffodil Enterprises.  Your week will be a mix of customer support, accounts and operations administration. So a love of variety and the abilities to juggle and be flexible are the keys to success in this role.  The role is 20 hours per week, which can be done remotely from anywhere in New Zealand.  Occasional travel to Auckland to attend meetings may be required. 

Day to day you will be: 

  • Processing orders, stocktake and inventory for sunhats, sunscreen and Support Crew gift vouchers
  • Responding to customer enquiries and complaints
  • A key contact for distributors, suppliers, Cancer Society staff and health promoters
  • Organising DEL promotional events e.g. SunSmart
  • Monitoring Support Crew communication channels to identify follow up or fulfillment actions to deliver support services
  • Processing invoices to ensure payments are made accurately and on time
  • Preparing customer quotes and invoices and managing debtors
  • Setting up sales and supplier accounts in Xero
  • Preparing reconciliations for monthly accounts, invoices, credit cards and website sales
  • Producing or assisting with reports and documentation including our Annual Report
  • Providing other general administrative support

  

About you: 

Along with your previous experience in operations support, accounts and/or customer service, you’re someone who anticipates needs and juggles priorities with ease. You’re adaptable, collaborative, and get the work done. You’re a people-person, and a warm communicator who can comfortably work autonomously and cohesively with a wide range of personalities.

You’re someone who:

  • Brings a strong service orientation and desire to exceed expectations
  • Establishes rapport quickly and builds strong relationships with both internal and external stakeholders
  • Is proactive and results driven with loads of initiative 
  • Is highly organised with a methodical and pragmatic approach and the ability to balance competing demands
  • Has strong written and verbal communication skills and an eye for detail
  • Can confidently use Xero and the MS Office suite and may have some experience with Shopify and Intercom  
  • Has a commitment to Te Tiriti o Waitangi. Some knowledge of Te Reo Māori and Te Ao Māori is desirable.

The salary range for this position is $60-75,000 per annum, pro rata to align with part-time hours.

 

71 people are diagnosed with cancer every day in New Zealand, and Māori are twice as likely to die from cancer as non-Māori. Our mission is crucial, our cause is transparent, and our people are passionate about what they do. 

JOB SUMMARY

Blended operations, accounts and customer support role. Contribute to our purposeful mahi and ensure our operations run smoothly with your highly organised, proactive and customer driven approach.

SALARY

$60,000-75,000 per annum, pro rata to align with part-time hours.

How to apply

Are you ready to make the role your own and have a real impact? Don’t wait to apply, as we’ll be actively reviewing applications as they come through and will close the role early if needed. 
   
We have partnered with Kin to find the right person for this important role; if that’s you, please apply now with your CV and a covering letter telling us why you’d be a great addition to the team. If you’d like more information before applying, please contact Stacey Aubry on stacey.aubry@kin.co.nz
Last updated: February 15, 2024