Alexandra Areketanara

At RED, clients and supporters will be pre-screened before arrival, which will include showing your vaccination passport. Everyone will be screened on entry, with completion of screening questions. If you have travelled to get here, we require pre-travel antigen testing with evidence of negative test upon arrival. Unfortunately, we are unable to allow visitors. Shared areas are open, with no shared bathrooms, and masks are encouraged in shared spaces. We encourage social distancing by separating tables and lounge furniture, while Daffodil House staff are required to wear masks and use hand sanitiser in all shared spaces. Meals are self-catered, rooms are professionally cleaned between guests and laundry is self-supporting, with masks encouraged in the laundry. We recommend limiting outings to essentials and always wearing a mask on shopping trips, as per official guidance.

Driving services continue at traffic light level RED, with volunteers vaccinated. Hygiene guidelines are in place, including mask wearing, patients to sit in the back seat, windows open, hand sanitiser and vehicle cleaning. Access to driving services is granted after pre-screening questions, including a self-assessment. Drivers are unable to enter the hospital and driving services are limited to one patient per day.

At traffic light level RED, direct support is available with pre-screening questions, while visits will be deferred if these are not met. Meetings may be by telephone or teleconference. Good hygiene practices are required, with masks required by staff and clients. Direct support can take place outside if sunny. Support groups and programmes are paused. Meals and baking services continue, with drop off to offices at front of house, and masked, contactless delivery to clients. Volunteers are to be used from January 2022 in accordance with volunteer guidelines, while counselling continues with vaccinated providers recommended.