Rotorua Rotorua-nui-a-Kahu Matamōmoe

Home visits from our supportive care nurses are available at Green and Orange, with appropriate physical distancing, face masks and health screening in place.

Home visits are not available at Red.

Our nurses are also available to provide information, advice and support via phone and email at every level.

Face-to-face support group meetings and programmes have concluded for 2021.

Groups will resume from February 2022 for people with a Vaccine Pass, and we are planning alternatives for people who do not hold a Vaccine Pass.

Transport to treatment is available with precautions in place. All clients will be screened prior to their drive.

Face masks must be worn, and clients will be seated in the back seat diagonally opposite the driver.

Our offices are open at Green and Orange. All visitors will be screened and Vaccine Passes viewed on arrival. Masks must be worn. At Red, our offices are closed to the public.

The Lodge will remain open at every level to ensure people with cancer have a place to stay when travelling for treatment.

Guests and support people will be tested for Covid19 prior to their arrival at the Lodge.

Masks and physical distancing are required in all shared areas, like the dining room and lounge. At Red, shared areas will close and guests will be required to remain in their rooms.

At Orange and Green, all visitors and support people will be screened and Vaccine Passes checked on arrival. At Red, visitors are not permitted at the Lodge.